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(1) Delivery is made within the delivery period specified for the respective goods.

(2) Deliveries are made exclusively to addresses within the Federal Republic of Germany, Austria and the Netherlands.

(3) In the event of unavailability of the ordered goods for which Fissler is not responsible, due to late or incorrect delivery by our supplier despite a delivery contract concluded by us with the supplier for the ordered goods, Fissler reserves the right not to deliver. In this case, Fissler will inform the customer immediately of the unavailability of the ordered goods and will refund any payments already received from the customer without delay.

(4) If delivery is impossible due to force majeure, Fissler is released from the obligation to deliver. Circumstances that make delivery unreasonably difficult or impossible are deemed equivalent to force majeure, regardless of whether they occur with us or with the customer.

(5) Delivery of Fissler products is generally made as a parcel shipment and is delivered by DHL. The shipping method is selected by the customer at checkout.

(6) Delivery costs are shown separately per delivery. Shipping costs are stated in our online shop. The price is also shown during the ordering process before you submit the order.
For orders with a value of 80,- € or more per delivery, no shipping costs apply. Below this amount, shipping to Germany costs 4,95 € and shipping to Austria and the Netherlands costs 6,95 €.

(7) By recycling used packaging properly, you help conserve natural resources and prevent environmental pollution.

We are therefore happy to take back packaging waste incurred upon delivery free of charge so that it can subsequently be sent for proper recycling.

Packaging waste, such as shipping cartons and filling material, can also be disposed of free of charge via your municipal waste disposal system (recycling centre, yellow bag, yellow bin, paper bin).

Fissler receives awards for innovation and user-centricity

Idar-Oberstein, 16.08.2022: The premium cookware manufacturer wins the German Innovation Award for its new Ceratal® Comfort frying pan and receives the Special Mention award for the new Adamant® Wok.

The premium cookware manufacturer expanded its range in April 2022 with the Ceratal® Comfort. This frying pan stands out not only for its exceptional design in warm shades of gray, but also for its water-based ceramic non-stick coating, made without PFAS/PTFE. Thanks to its excellent non-stick performance, the pan is suitable for both gentle and crispy frying of foods such as crunchy vegetables, potatoes, and pasta dishes. It is also manufactured at the company's production site in Rhineland-Palatinate. With this new frying pan, Fissler meets the needs of consumers looking for an alternative to cooking with traditionally coated pans and who also value kitchen aesthetics. The Ceratal® Comfort also impressed the German Innovation Award jury, earning an award in the “Excellence in Business to Consumer” category. The German Innovation Award honors forward-looking innovations that offer added value to users. It showcases outstanding achievements to a broad audience and supports successful market positioning.

The scratch-resistant all-rounder for Asian cuisine from Fissler—the Adamant® Wok—was also recognized at this year's ceremony for its outstanding benefits. It combines excellent non-stick performance with exceptional scratch resistance. The key to its extreme durability is the Fissler Adamant® coating, which gives the range its distinctive name. It contains silicon carbide particles that create a rough surface texture and make it scratch-resistant. Thanks to the coating's excellent thermal conductivity, heat is transferred to food more directly than with conventional non-stick products. This means you can not only cook gently but also sear food without it sticking. Combined with its original Chinese wok shape, this all-rounder is ideal for traditional Chinese cuisine—from searing shellfish or vegetables to preparing Chinese noodle dishes. The jury recognized this special design detail with the “Special Mention” distinction.
These awards once again highlight the premium cookware manufacturer's position as a specialist in frying pans and woks, as well as the company's innovative strength.

About Fissler

Fissler is for everyone who doesn’t see cooking as a necessary task, but as a chance to express their skills and creativity. For passionate cooks who love cooking. Fissler inspires and accompanies every moment of your cooking journey. Whether you’re at the beginning of your cooking journey, putting your own creative spin on dishes, or an experienced home cook. Since 1845, this family-owned company has been making cookware “Made in Germany” that makes these moments possible. Professional tools (kitchen utensils, pots, pans, pressure cookers) that build confidence in your own abilities, create space for culinary creativity, and support ambitious cooks. More information at: fissler.mom

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